Shipping policy
Shipping Policy
At DeCarlo & Bloom, we strive to carefully package and ship your order as quickly as possible.
Processing Time
Orders are typically processed and shipped within 3–5 business days unless otherwise stated. During pop-up events, holidays, vacations, or unforeseen circumstances, processing times may be slightly extended. Any major shipping delays will be communicated on our website or social media pages.
Shipping Confirmation
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Rates
Shipping rates are calculated at checkout based on your location and the shipping method you select.
Lost or Delayed Packages
DeCarlo & Bloom is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the carrier. If you experience an issue with your shipment, please contact the shipping provider directly. We are always happy to assist where we can.
Incorrect Shipping Information
Please ensure your shipping address is entered correctly at checkout. DeCarlo & Bloom is not responsible for orders shipped to incorrectly entered addresses.
Questions
For any shipping-related questions, please contact us at:
orders@decarloandbloom.com
Thank you for supporting DeCarlo & Bloom.